FAQs Page


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Shipping time?

We endeavor to process all orders within 2 working days. All Knutsford Express and Zipmail orders will be shipped on Mondays, Wednesdays, and Fridays.

Shipping cost?

Shipping costs are dependent on your location and the product weight on your order. Our online store shows the shipping fee and shipping cost automatically on checkout.

Can I cancel my order?

No, once an order has been made and paid for, the order is final. Contact us regarding an order you just placed, referencing your order number and we will get back to you a.s.a.p.

Do i need to create an account to shop online?

No, you do not.  However, if you create an account you will be able to track, view past orders and save details so that forms are pre-filled for future purchases.

Which form of payments do you accept?

We accept Visa and Mastercard debit and credit cards. We also accept payment via Direct Bank Transfer.

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